Terms and Conditions

Terms and Conditions


You must go through the terms and conditions listed below before making your purchase or making an advanced deposit. Payment implies that you have gone through the following policies and agree with them:

Accessing the SOUL FOOD TRAVEL site implies that you acknowledge and agree with all the terms and conditions listed above and will adhere to our Privacy Policy. Go through the documents before making your purchase. Accepting the following agreement allows you temporary permission to use the SOUL FOOD TRAVEL site to make your purchase of our food travel tours. We can revoke this permission at any point in time, for any reason, without prior notice.

In case of disagreement with the Agreement’s Terms and Conditions, please do not use the resources on our site or purchase tickets to any of our tours.

  1. Intellectual Property

All information, be it in written or digital form, along with the software in connection with the site, such as content, photography, design, audio, and video or logos and slogans, are the property of SOUL FOOD TRAVEL. The content is prohibited from being used for commercial purposes without written permission.

Unless approval has been received, you are prohibited from publishing any content or design on the website. You are not allowed to reproduce any of the content you find on your pages, reverse engineer software, or manipulate the code or data of the website in a way that hinders the pre-existing UE.

In case of submitting any User Provided Content, you warrant that you have granted the Company all ownership rights to the content. You also understand that the Company is allowed to make any changes to the content, if needed in the future, without the need to obtain your permission.

We are not responsible for inaccuracies in the content published on our site.

  1. Infringement

We believe in the protection of intellectual property. If you feel the content on our site infringes upon your rights or the rights of any other site, contact us and inform us so that we may deal with it accordingly.

  1. Transactions

You may wish to make a transaction at any point in time when visiting the site. All transactions are handled by third parties such as banks or distribution institutions. We do not guarantee “perfect security” during transactions made on the internet, and if you are concerned about your safety, you should opt for order placement on the phone. We can not be held liable for any loss from processing transactions using third parties.

If a tour isn’t available or is listed under the incorrect price and information, which can be caused by a typo, glitch, or error in entry, the Company is not responsible for such discrepancy.

  1. Third Parties

Transactions or communication with third parties during your site visit is not the Company’s responsibility. Third parties are liable to answer all your questions or concerns about any negative consequence of the third party’s actions.

  1. Chat

All communication in chat rooms, content, static images, or videos is your responsibility since the content originated from your end. Any content posted in the chat room isn’t the Company’s responsibility.

The Company does not control chat content, and we do not guarantee the accuracy of the content. The Company can not be held responsible for obscene or objectionable content in the chat rooms.

The Company can remove any Chat Content they deem unfit for the site. This is usually content that violates our agreement or is generally objectionable.

  1. Ethical Responsibility

  • You agree not to upload or post information that threatens to harm an individual, harasses them, defames them, invades their privacy, or discriminates against them based on their race or gender. Anything that comes under cyberbullying is strictly prohibited.
  • You agree not to harm or threaten minors.
  • You agree not to participate in identity theft such as impersonating a person, an organization, a company, a celebrity, or a leader.
  • You agree not to disclose private and confidential information.
  • You agree not to post anything that infringes upon patents, trademarks, or copyrights.
  • You agree not to advertise anything for your own benefit through spam or pyramid schemes.
  • You agree not to post links or information containing viruses or code to destroy software or steal personal information.
  • You agree to abide by local, state, national, and international laws.
  • You agree not to provide material or moral support to disguise the nature or location of any organization listed as a terrorist organization by the United States government.
  • You agree not to stalk another person through information received from the site.
  1. Redistribution of Media

The Company has the right to re-use any photos or videos taken of you or your group on a food tour. They can reproduce, edit, and distribute the photos or videos in any way they deem fit without permission.

The Company has exclusive rights to the media mentioned above.

  1. Cancellation Policy

You can cancel your tour anytime; however, keep in mind that we do not grant refunds if the food has been pre-ordered and pre-paid. The same applies to the space you have booked.

You can change the tour date up to 24 hours before the trip. We will not offer refunds for late arrivals or no-shows.

  1. Trip

You are responsible for getting to the venue on time. You are also responsible for your own safety during the trip in case of bad weather conditions. In case of tour cancellation due to a third party, we will refund you the full ticket price through bank transfer.

  1. Food

Do let us know of dietary restrictions or preferences before your visit so we can plan in advance. Substitutes are available but impossible to procure in a limited time. Expect to be served with meat, seafood, poultry, and dairy throughout the trip.

We are not responsible for foods or drinks consumed throughout our tours. We are not liable for consequences that result from the food and drinks. We are also not responsible for property loss, accidents, damage, or delays due to participants, the Company, or third parties. More information is present in our WAIVER.

  1. Indemnity

You agree that the Company, its shareholders, employees, and third-party stakeholders are not responsible for defamation, infringement, damage, or loss.

SOUL FOOD TRAVEL. reserves the right to modify these Terms and Conditions at any point in time without notice or information. So long as you continue to use this site, you continue to be bound by its terms and conditions. The Company can deny a user access at any time without needing to state a reason. It can also transfer its rights to an affiliate or another business.

You can visit our Contact Us page for more information and send us an email stating your concerns.